Privacy Policy for FlowIcon Studio
Effective Date: May 27, 2026 Application: FlowIcon Studio
This Privacy Policy explains how FlowIcon Studio may collect, use, store, and protect user information.
FlowIcon Studio is an application for creating, preparing, and exporting icon sets, including custom icon fonts for use in FlutterFlow projects. The app allows users to import SVG icons, organize them into icon sets, generate custom fonts, and export the required files for further use in development projects.
1. General Information
We respect user privacy and aim to process only the information that is necessary to provide the app’s functionality, improve product quality, support users, and comply with applicable platform and legal requirements.
By using FlowIcon Studio, you agree to the terms of this Privacy Policy.
If you do not agree with this Privacy Policy, you should stop using the app.
2. Information We May Process
FlowIcon Studio may process the following categories of information.
2.1. Files Imported by the User
Users may import their own files into the app, including but not limited to:
- SVG icons;
- graphic files;
- font files;
- configuration files;
- project files;
- exported icon sets.
These files are used only to perform the actions selected by the user, such as previewing, editing, combining, generating fonts, preparing files for FlutterFlow, and exporting the final result.
We do not use user icons, fonts, SVG files, or any other imported materials for sale, publication, transfer to third parties, or training artificial intelligence models without the user’s separate explicit consent.
2.2. Technical Information
To ensure stable operation of the app, we may process technical information such as:
- device type;
- device model;
- operating system version;
- app version;
- language and regional settings;
- crash reports;
- error logs;
- diagnostic information;
- anonymized information about the use of app features.
This information is used to fix bugs, improve performance, analyze app stability, and develop the app further.
2.3. App Usage Information
We may receive anonymized usage statistics, such as:
- which features are used most often;
- how many icon sets are created;
- which export steps cause errors;
- which screens or actions may need improvement.
This information is not intended to directly identify a specific user.
2.4. Contact Information
If a user contacts support, we may process:
- the user’s name;
- email address;
- the content of the support request;
- attached files or screenshots;
- communication history related to the request.
This information is used only to handle the user’s request, provide support, and improve the quality of our service.
2.5. Payment Information
If paid features, subscriptions, or in-app purchases are available in the app, payment processing is handled by the relevant platform, such as the Apple App Store.
FlowIcon Studio does not receive or store users’ bank card details.
We may receive technical information about the status of a purchase or subscription, such as:
- active subscription status;
- subscription plan type;
- subscription expiration date;
- trial period status;
- information required to restore purchases.
This information is used to provide access to paid app features.
3. Purposes of Data Processing
User information may be used for the following purposes:
- providing the core functionality of the app;
- importing, processing, and exporting icons;
- generating custom icon font files;
- preparing files for FlutterFlow;
- saving user settings;
- fixing errors and crashes;
- improving the app interface and functionality;
- providing technical support;
- managing access to paid features;
- restoring purchases;
- complying with legal requirements and platform rules.
4. Local File Processing
FlowIcon Studio is designed to work with user files, which may be processed locally on the user’s device.
If certain app features require server-side processing or cloud storage, user files may be temporarily transferred to a server only to perform the operation selected by the user.
If server-side processing is not used, imported files remain on the user’s device and are not automatically transferred to us.
5. Data Storage
We store information only for as long as necessary to achieve the purposes described in this Privacy Policy.
User files may be stored:
- locally on the user’s device;
- in the app’s temporary storage;
- in the export folder selected by the user;
- in the user’s own cloud storage, if the user chooses that method of saving files.
Support request data may be stored for the period necessary to process the request and maintain support quality.
Technical and diagnostic information may be stored in anonymized or aggregated form for app stability analysis.
6. Sharing Information with Third Parties
We do not sell users’ personal information.
Information may be shared with third parties only in the following cases:
- when it is necessary for the operation of the app;
- when analytics, crash reporting, or payment infrastructure services are used;
- when the user initiates export or file sharing;
- when required by law;
- when necessary to protect rights, security, and the proper operation of the app.
Such third parties may include:
- cloud infrastructure providers;
- analytics services;
- crash reporting services;
- payment platforms;
- app distribution platforms;
- user support services.
If third-party SDKs are used in the app, their data processing categories should also be disclosed in the privacy settings of the relevant app distribution platform.
7. Analytics and Diagnostics
The app may use analytics and crash reporting tools to understand how the app works, what errors occur, and which features need improvement.
We aim to use such information in anonymized or aggregated form.
Analytics data is not used to sell users’ personal information.
8. Push Notifications
If push notifications are used in the app, users may receive messages related to:
- important app updates;
- completion of file processing;
- subscription changes;
- new features;
- technical notifications.
Users can disable push notifications in their device settings.
If push notifications are not used in the app, this section does not apply.
9. Advertising
At the time of publication of this Privacy Policy, FlowIcon Studio does not intend to sell users’ personal information to advertising networks.
If advertising or advertising SDKs are introduced in the future, this Privacy Policy will be updated, and users will be informed in accordance with applicable requirements.
10. Children’s Privacy
FlowIcon Studio is not specifically intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If a parent or legal guardian believes that a child has provided us with personal information, they may contact us to request deletion of such information.
11. User Rights
Users may contact us to:
- request information about their data;
- correct inaccurate information;
- delete their data;
- restrict the processing of their data;
- withdraw consent, if processing is based on consent;
- ask privacy-related questions;
- request deletion of support request history;
- request account deletion, if accounts are used in the app.
To exercise these rights, users may contact us using the details provided in the “Contact Us” section.
12. Data Deletion
Users can delete local files created or imported in the app through the app interface or the device file system.
If the app uses accounts or server-side storage, users may submit a data deletion request through support.
After receiving such a request, we will delete the user’s data unless further storage is required by law, for the protection of rights, or for financial and legal obligations.
13. Security
We take reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.
Such measures may include:
- restricting access to data;
- using secure data transmission channels;
- controlling access to server infrastructure;
- regularly updating the app;
- monitoring errors and crashes;
- minimizing the amount of data collected.
However, no method of transmission over the Internet and no method of electronic storage can be guaranteed to be completely secure.
14. International Data Transfers
If the app uses third-party services or cloud infrastructure, data may be processed on servers located in different countries.
In such cases, we take reasonable measures to ensure an appropriate level of data protection in accordance with applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The current version of the Privacy Policy will be available in the app or on the official FlowIcon Studio website.
If the changes are significant, we may additionally notify users through the app, website, or other available communication methods.
Continued use of the app after the Privacy Policy has been updated means that the user agrees to the updated version.
16. Contact Us
For questions about privacy, data processing, or deletion of information, users may contact us at:
Application: FlowIcon Studio Developer / Company: [specify legal entity, sole proprietor, or developer name] Email: [specify support email] Website: [specify app website] Country: [specify country]
17. Short Description for App Store Connect
FlowIcon Studio may process user-imported icon files, technical diagnostics, crash reports, usage analytics, subscription status, and support contact information. User files are used only to provide app functionality, including icon preview, icon set creation, custom font generation, and export for FlutterFlow. FlowIcon Studio does not sell user personal data.
18. Information to Replace Before Publication
Before publishing this Privacy Policy, replace the following placeholders:
- [specify legal entity, sole proprietor, or developer name];
- [specify support email];
- [specify app website];
- [specify country].
You should also verify whether the app uses:
- Firebase Analytics;
- Firebase Crashlytics;
- RevenueCat;
- Supabase;
- OpenAI API;
- custom backend;
- email authentication;
- cloud file storage;
- push notifications;
- advertising SDKs;
- third-party analytics or payment SDKs.
If any of these services are used, this Privacy Policy should be updated with specific information about those services and the categories of data they process.
